Previous incidents

June 2023
Jun 21, 2023
1 incident

Static contents are not available for some time.

Degraded

Resolved Jun 21 at 11:45am IST

We improved things by setting up the virtual service again in all 3 Draco clusters for the EU region. This ensured that the routing of static files to the static CDN was restored. We double-checked this setup to make sure it works well, ensuring the website loads static content properly now.

1 previous update

May 2023
May 25, 2023
2 incidents

Some of the services are unavailable.

Degraded

Resolved May 25 at 07:15pm IST

We've successfully addressed a performance issue impacting request latency on our CloudFlare-integrated services. The surge in hits per minute was traced back to an optimization of code, causing CPU spikes and queuing. After upgrading the MongoDB tier to M140, normalcy was restored by 7:15 PM. A code fix was implemented , followed by a MongoDB cluster tier downgrade to M80. We appreciate your patience.

1 previous update

Intermittent availability issues in US region

Degraded

Resolved May 25 at 07:10pm IST

The system is up and running. We are continuously monitoring the changes.

1 previous update

April 2023
No incidents reported