We've successfully addressed a performance issue impacting request latency on our CloudFlare-integrated services. The surge in hits per minute was traced back to an optimization of code, causing CPU spikes and queuing. After upgrading the MongoDB tier to M140, normalcy was restored by 7:15 PM. A code fix was implemented , followed by a MongoDB cluster tier downgrade to M80. We appreciate your patience.

Kissflow experienced service disruptions due to a bulk write operation by a specific customer's integration. The number of API requests has been shot up due to this. Our team is actively addressing the issue to restore services swiftly. Thank you for your patience and understanding.