Incidents reported on status page for Kissflow https://status.kissflow.com/ https://d1lppblt9t2x15.cloudfront.net/logos/7ed4e0f7242e00ec2201aa810a5d0eb4.png https://status.kissflow.com/ en https://status.kissflow.com/incident/601959 Thu, 12 Jun 2025 22:19:00 -0000 https://status.kissflow.com/incident/601959#42c3d32da8b333c2828ddcd34e5542c0024385d34be8482ffae9384a63b0c6c2 Status : Resolved . Most of the Google Cloud products are fully recovered. Our system got back to the normal state and issue has been resolved . Status Page of Google Cloud: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW https://status.kissflow.com/incident/601959 Thu, 12 Jun 2025 22:19:00 -0000 https://status.kissflow.com/incident/601959#42c3d32da8b333c2828ddcd34e5542c0024385d34be8482ffae9384a63b0c6c2 Status : Resolved . Most of the Google Cloud products are fully recovered. Our system got back to the normal state and issue has been resolved . Status Page of Google Cloud: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW https://status.kissflow.com/incident/601959 Thu, 12 Jun 2025 22:19:00 -0000 https://status.kissflow.com/incident/601959#42c3d32da8b333c2828ddcd34e5542c0024385d34be8482ffae9384a63b0c6c2 Status : Resolved . Most of the Google Cloud products are fully recovered. Our system got back to the normal state and issue has been resolved . Status Page of Google Cloud: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW https://status.kissflow.com/ Thu, 12 Jun 2025 20:22:50 +0000 https://status.kissflow.com/#20daa74cbdfd41f2565d109cb60dd377abe5de0ca96da7de2dfcaf6f9f138bf1 Kissflow - US recovered https://status.kissflow.com/incident/601959 Thu, 12 Jun 2025 19:38:00 -0000 https://status.kissflow.com/incident/601959#f0da2649d968a60e0859af30b96f5522b40b7ec87208a92f89b792576ed28ba2 Status: Recovery is in progress Google Cloud Platform has reported that all regions except US have fully recovered. The US region, which hosts many of Kissflow's core services, is mostly recovered, but there is no ETA for full restoration yet from GCP. You can follow the official GCP incident update here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW Google will provide their next update by Thursday, June 12, 2025, 13:00 PDT. We are closely monitoring the situation and will continue to keep you informed. https://status.kissflow.com/incident/601959 Thu, 12 Jun 2025 19:38:00 -0000 https://status.kissflow.com/incident/601959#f0da2649d968a60e0859af30b96f5522b40b7ec87208a92f89b792576ed28ba2 Status: Recovery is in progress Google Cloud Platform has reported that all regions except US have fully recovered. The US region, which hosts many of Kissflow's core services, is mostly recovered, but there is no ETA for full restoration yet from GCP. You can follow the official GCP incident update here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW Google will provide their next update by Thursday, June 12, 2025, 13:00 PDT. We are closely monitoring the situation and will continue to keep you informed. https://status.kissflow.com/incident/601959 Thu, 12 Jun 2025 19:38:00 -0000 https://status.kissflow.com/incident/601959#f0da2649d968a60e0859af30b96f5522b40b7ec87208a92f89b792576ed28ba2 Status: Recovery is in progress Google Cloud Platform has reported that all regions except US have fully recovered. The US region, which hosts many of Kissflow's core services, is mostly recovered, but there is no ETA for full restoration yet from GCP. You can follow the official GCP incident update here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW Google will provide their next update by Thursday, June 12, 2025, 13:00 PDT. We are closely monitoring the situation and will continue to keep you informed. https://status.kissflow.com/ Thu, 12 Jun 2025 19:08:37 +0000 https://status.kissflow.com/#6fd4a421c1d08a7be261ef0c34341cd7db0cbe91d4ecd965dfb72d1d61f9d32c Kissflow - APAC recovered https://status.kissflow.com/ Thu, 12 Jun 2025 18:58:36 +0000 https://status.kissflow.com/#6fd4a421c1d08a7be261ef0c34341cd7db0cbe91d4ecd965dfb72d1d61f9d32c Kissflow - APAC went down https://status.kissflow.com/ Thu, 12 Jun 2025 18:38:35 +0000 https://status.kissflow.com/#7f066b0214938f9a2dc1258158e01be1c42ab98c39a88ead9c3d65bafc678d80 Kissflow - APAC recovered https://status.kissflow.com/ Thu, 12 Jun 2025 18:34:57 +0000 https://status.kissflow.com/#ec6b78d12241a335cd32eec86bb51e6cc6fe2ea869cedb24dfbe5ea4519bdf1b Kissflow - EU recovered https://status.kissflow.com/ Thu, 12 Jun 2025 18:25:33 +0000 https://status.kissflow.com/#7f066b0214938f9a2dc1258158e01be1c42ab98c39a88ead9c3d65bafc678d80 Kissflow - APAC went down https://status.kissflow.com/ Thu, 12 Jun 2025 18:15:05 +0000 https://status.kissflow.com/#ec6b78d12241a335cd32eec86bb51e6cc6fe2ea869cedb24dfbe5ea4519bdf1b Kissflow - EU went down https://status.kissflow.com/ Thu, 12 Jun 2025 18:09:19 +0000 https://status.kissflow.com/#20daa74cbdfd41f2565d109cb60dd377abe5de0ca96da7de2dfcaf6f9f138bf1 Kissflow - US went down https://status.kissflow.com/incident/601959 Thu, 12 Jun 2025 18:00:00 -0000 https://status.kissflow.com/incident/601959#85bdfdc081058675d4419c2d1e0850cdb74172427e663748e2920e1b97ea413d Incident: Kissflow site is Unreachable Status: Investigating Time Detected: 11.30 PM IST We are currently experiencing an issue where accounts hosted in Kissflow.com is unreachable. Our team is actively investigating the root cause.This is due to Google Cloud Platform outage. Google Status Page: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW We will keep you posted . https://status.kissflow.com/incident/601361 Thu, 12 Jun 2025 09:22:00 -0000 https://status.kissflow.com/incident/601361#559de9dce26cda72cfb11d664a5bd61bd8c66ae36b81b6f91ff5bf3b016c9d3c [Resolved] Snowflake Service Disruption – US Central Region Current Status: The issue has been resolved, and Snowflake has implemented a fix. Their team is currently monitoring the environment to ensure all services are fully stable. While no issues are observed at this time, they have stated that they will continue to monitor until full confidence in recovery is achieved. Impact: During the incident window, customers hosted in the affected US Central region may have been unable to access or use Snowflake services and features. This may have impacted some data-related operations in our application relying on Snowflake. Preliminary Root Cause: A configuration issue in a set of core Snowflake services within the region caused the disruption. [View Snowflake Status Page](https://status.snowflake.com/incidents/x150l0cr8khv) Currently, we are not observing any analytics-related issues in Kissflow applications hosted in the US region. However, we are actively monitoring the systems from our end to ensure continued stability. https://status.kissflow.com/incident/601361 Thu, 12 Jun 2025 07:14:00 -0000 https://status.kissflow.com/incident/601361#4195570664f3a1813bcc10cbe7d25cd98913e245ca7daf31df27bf9a42b6dda2 We are currently experiencing **intermittent issues** in the **Analytics service** in the **US region**. This is due to an ongoing incident reported by **Snowflake** in the **GCP - US Central 1 (Iowa)** region (Incident ID: **INC0135537**). 🔗 For more details, please refer to the official Snowflake status page: * [Incident Link](https://status.snowflake.com/incidents/x150l0cr8khv) * [Snowflake Status Dashboard](https://status.snowflake.com/) We are actively monitoring the situation and will provide further updates as available. https://status.kissflow.com/incident/557343 Tue, 06 May 2025 11:35:00 -0000 https://status.kissflow.com/incident/557343#9dfb33c12ebbb57bd405d1cfe68d6c9e95d176b8efcd61e101f33d3497645620 The issue has been resolved. The Kissflow Application is now fully operational in the APAC region. Our team is continuously monitoring the system for any abnormalities. https://status.kissflow.com/incident/557343 Tue, 06 May 2025 10:39:00 -0000 https://status.kissflow.com/incident/557343#c0ab3a5e49d2ae2382e2d3c0f9901701bcbe5bf42b743c2b226642546de0faec Root Cause: Due to an increase in the connection count for the APAC customer database, we proceeded with an immediate fix by upgrading the MongoDB tier. We are actively monitoring the infra and DB. The system is currently handling incoming requests without an issue. We're actively checking the root cause and will share an update regarding this further. https://status.kissflow.com/incident/557343 Tue, 06 May 2025 09:54:00 -0000 https://status.kissflow.com/incident/557343#b0178d106b2778dd1caf759ec8cb34ae0794b711907addb798b0e5f6ff7281fd Description : We are experiencing intermittent slowness for some of our customers in the APAC region. Our team is currently investigating and working to resolve the issue as quickly as possible. Regions Affected : APAC https://status.kissflow.com/ Sat, 15 Mar 2025 23:13:57 +0000 https://status.kissflow.com/#218746a2095e7c4606c055fad288148205a9cac195340211644723021a2018f2 Kissflow - EU recovered https://status.kissflow.com/ Sat, 15 Mar 2025 23:03:56 +0000 https://status.kissflow.com/#218746a2095e7c4606c055fad288148205a9cac195340211644723021a2018f2 Kissflow - EU went down https://status.kissflow.com/incident/515603 Wed, 19 Feb 2025 16:00:00 -0000 https://status.kissflow.com/incident/515603#74707ddee7530ffa898812b40a44fa4d3d123ba3dd73c440bf6a61055b960ac4 Issue: Customers of Kissflow.com experienced request failures due to recent changes in secret management configuration. Root Cause: A synchronization issue in the secret management system temporarily affected the accessibility of Kissflow services. Resolution: After thorough checks and re-synchronization, the issue has been resolved, and all services are operating normally. Status: ✅ Issue Resolved We sincerely apologize for the inconvenience and appreciate your patience. https://status.kissflow.com/incident/515603 Wed, 19 Feb 2025 15:15:00 -0000 https://status.kissflow.com/incident/515603#6c430090077c3a08c1634a73497ff16fd5a2bf94cc5e372dbde539e051e37115 We are currently investigating request failures reported by customers on kissflow.com. Our team is analyzing the issue to determine the root cause. https://status.kissflow.com/incident/492667 Wed, 08 Jan 2025 16:22:00 -0000 https://status.kissflow.com/incident/492667#5b684a8d09a2bb6b0c09912e680cf257713a3e866e55cf5faf5672cccacac8a5 The Google Cloud Pub/Sub service experienced an issue on their end, which impacted our dependent services. Our system got back to the normal state and Slowness issue has been resolved . Status Page of Google Cloud: https://status.cloud.google.com/incidents/ghMho2Gka33Exr9UNavz https://status.kissflow.com/incident/492667 Wed, 08 Jan 2025 15:52:00 -0000 https://status.kissflow.com/incident/492667#3c7a3f5eff54f5c91e886a800bffcc5e6426aa30405d5603390f57cd9ba4a713 Kissflow is experiencing intermittent slowness for some customers in the US region. Our team is actively working to resolve the issue and restore normal performance. We apologize for any inconvenience this may cause. Thank you for your patience. https://status.kissflow.com/incident/456822 Wed, 06 Nov 2024 08:45:00 -0000 https://status.kissflow.com/incident/456822#41dc718b855d3f08ffaf2b400ec0378d534d2cd5a0d9083c53ff5939cd4ea410 The issue has been successfully resolved. The application is now fully operational in the EU region. Please note that DNS propagation may take some time, depending on the DNS servers of some customers. The domain will gradually propagate across all DNS servers. Status : Resolved https://status.kissflow.com/incident/456822 Wed, 06 Nov 2024 08:36:00 -0000 https://status.kissflow.com/incident/456822#68803ebd209dd5396bdc09d791ff52c6a81c4d9751ace0a082ef8517ac70435d The DNS lookup failure issue is now in the process of being resolved. It’s gradually reflecting, though it may take some time. The team will provide an update once it’s fully resolved. Status : Verification & Validation https://status.kissflow.com/incident/456822 Wed, 06 Nov 2024 07:45:00 -0000 https://status.kissflow.com/incident/456822#5bc3e973ebdef7d664ce4c9d518a4a747d97ef4bd9e73553a2450cb87cb8e995 The kissflow.eu site is currently unreachable due to a DNS lookup failure. The Kissflow team is actively working on the issue Status: On going https://status.kissflow.com/incident/384102 Fri, 14 Jun 2024 04:00:00 -0000 https://status.kissflow.com/incident/384102#772105afb50ea54c728988160e636a4d59716192856f73bc10197d5258a50088 The issue has been resolved. The Kissflow Application is now fully operational in the APAC region. Our team is continuously monitoring the system for any abnormalities. https://status.kissflow.com/incident/384102 Fri, 14 Jun 2024 02:45:00 -0000 https://status.kissflow.com/incident/384102#915b045e6af64f911799b4cff6c114eafa2ae5edb1eacb852459730185c35371 We are facing downtime in the APAC region due to issues in our DB system. We are continuously working to mitigate the issue. We will update once we stabilise our DB systems. https://status.kissflow.com/incident/384102 Fri, 14 Jun 2024 01:50:00 -0000 https://status.kissflow.com/incident/384102#764f0381481bc76c4057fda2442a67b1da5481af11ec1933bca66293febcba4e Dsscription : We are experiencing intermittent slowness for some of our customers in the APAC region. Our team is currently investigating and working to resolve the issue as quickly as possible. Regions Affected : APAC https://status.kissflow.com/incident/383726 Thu, 13 Jun 2024 09:34:00 -0000 https://status.kissflow.com/incident/383726#1b5aea98a5fe1a27bfafa889a24658d30286215aabc667fef805e04ee29d5e43 The incident has been resolved. Kissflow application is up and running now. This incident occurred as a result of high usage and throttling of resources. We have provided a fix and continuously monitoring the system for any anomalies. https://status.kissflow.com/incident/383726 Thu, 13 Jun 2024 09:10:00 -0000 https://status.kissflow.com/incident/383726#214f8eaab750274496e6b466a713bc63307e35d5d6dd24e4c7d1660abb65c1a4 We are currently working on providing a fix. In the meantime, we are analysing the root cause for this incident in APAC region. https://status.kissflow.com/incident/383726 Thu, 13 Jun 2024 08:50:00 -0000 https://status.kissflow.com/incident/383726#ddb70b0e6645bd8bd4af62f1a05a79840ade58b0eec81dad4c19097a671cd555 We are facing intermittent slowness and slight unavailability in our Kissflow Application for the customers in APAC region. We are currently debugging the issue. Will share the updates sooner.